Hotel Management Short Course
This short course equips hotel managers with essential skills to enhance operations, guest satisfaction, and revenue through practical strategies in front office, housekeeping, team management, and upselling.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Hotel Management Short Course provides practical tools to manage a smooth, guest-oriented hotel. You will learn to improve front office operations, quicken check-in processes, and organise housekeeping for ready rooms. Develop strong daily team routines, manage complaints confidently, fix service problems, and apply basic KPIs, upsells, and 90-day plans to increase guest satisfaction and earnings swiftly.
Elevify advantages
Develop skills
- Guest recovery mastery: resolve complaints fast with smart, low-pressure offers.
- Quick check-in systems: design 4–6 step workflows that cut lines and boost reviews.
- Revenue-focused upselling: pitch upgrades and add-ons clearly without guest pushback.
- Team coaching habits: run short trainings, standups, and feedback that lift service.
- Housekeeping coordination: align room status, maintenance, and early check-in flow.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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