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Hotel Front Desk & Reservations Training Course

Hotel Front Desk & Reservations Training Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Hotel Front Desk and Reservations Training Course equips you with hands-on skills to handle calls, ensure precise bookings, and operate PMS systems confidently. Master smooth check-in and check-out processes, verify payments and IDs, avoid overbookings, use effective guest communication scripts, and resolve disputes efficiently. Employ practical checklists, enhance time management, remain composed under stress, and provide top-notch, streamlined service on every shift.

Elevify advantages

Develop skills

  • Professional reservations management: quickly secure, record, and confirm bookings.
  • Expert PMS usage: handle check-ins, check-outs, folios, and room inventory effectively.
  • Overbooking prevention: avoid problems, reassign guests, and maintain satisfaction.
  • Billing and dispute resolution: correct folios, handle payments, and settle complaints.
  • Front desk efficiency: apply checklists, prioritize tasks, and stay composed under pressure.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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