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Hotel Course

Hotel Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Hotel Course teaches you practical front office skills to handle reservations, check-in, check-out, billing, and payment methods with confidence. You will learn clear scripts for greeting guests, dealing with early arrivals, complaints, and noise problems, while recording every interaction. You will master coordinating housekeeping, preparing rooms, service recovery, KPIs, SOPs, and daily shift routines to provide smooth, efficient, and reliable experiences for guests.

Elevify advantages

Develop skills

  • Front desk operations: master PMS check-in/out, billing, and room status quickly.
  • Guest communication: use professional scripts to greet, verify, and resolve issues calmly.
  • Service recovery: apply quick fixes, smart compensation, and track KPIs.
  • Housekeeping coordination: align room status, turn-down, and maintenance notes.
  • Hotel policies & safety: handle wake-up calls, noise, privacy, and basic security.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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