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Hotel and Catering Training

Hotel and Catering Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on skills to enhance hotel and catering services rapidly. You will map guest journeys, interpret vital KPIs like RevPAR and ADR, identify complaint sources, create effective SOPs and checklists, establish SMART standards, manage shifts efficiently, and implement practical training, feedback, and improvement strategies to increase guest satisfaction, operational efficiency, and revenue.

Elevify advantages

Develop skills

  • Guest journey mapping to optimize all hotel interactions from arrival through departure.
  • Reading hotel KPIs like RevPAR and ADR to drive quick performance improvements.
  • Shift and staffing management for effective rostering, team briefings, and peak demand handling.
  • Designing service standards with practical SOPs, checklists, and achievable SMART goals.
  • Creating targeted training plans for hotel and food service teams that deliver lasting results.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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