Hospitality and Management Course
This course equips participants with essential skills in hospitality management, focusing on operational efficiency, team leadership, and data-driven improvements to enhance guest satisfaction and hotel profitability.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hospitality and Management Course provides practical tools to improve guest satisfaction and make hotel operations smoother. You will learn to identify service problems using online reviews, create effective standard procedures, organise front office, housekeeping, and food and beverage teams, and plan a seamless guest experience. You will also gain expertise in leadership, communication, and using data for quality control to ensure consistent and profitable results.
Elevify advantages
Develop skills
- Quickly identify hotel service failures using reviews and on-site checks.
- Develop practical standard procedures and checklists to improve room readiness and cleanliness.
- Lead small hotel teams with clear instructions, feedback, and guidance on changes.
- Redesign guest experiences at check-in, in rooms, and during breakfast for better stays.
- Monitor service key performance indicators with simple dashboards and reports for fast improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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