Head Waiter Training
Gain mastery in head waiter duties for success in bars and restaurants. The course teaches crisis management, leading teams, recovering from guest problems, and improving service flow. These skills help manage high-pressure times, safeguard guest satisfaction, and ensure smooth operations every shift. Ideal for building confidence in demanding roles.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Head Waiter Training course offers practical skills in leadership, handling crises, and recovering from guest issues. You will learn to manage dining room operations smoothly, work with kitchen and bar teams, deal with staff shortages, fix complaints quickly, and boost team morale. It provides useful scripts, checklists, and templates to enhance service, ensure great guest experiences, and achieve reliable high performance each shift.
Elevify advantages
Develop skills
- Crisis management: address equipment breakdowns and service problems right away.
- Team leadership: conduct briefings, guide servers, and maintain high morale during stress.
- Dining room control: balance table sections, handle reservations, and speed up table turnover.
- Kitchen-bar coordination: control order pacing, manage hold-ups, and preserve guest satisfaction.
- Guest recovery: fix complaints swiftly, offer compensations, and restore customer loyalty.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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