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Air Headset Course

Air Headset Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Air Headset Course teaches practical skills for setting up, handling, and fixing modern headsets in busy voice setups. You will learn how to pair them using DECT, Bluetooth, softphones, and IP phones, get to know codecs and QoS, cut down on interference, and use simple procedures for quick fixes. By the end, you will have standard forms, records, and rules to keep calls steady, clear, and the same across large groups.

Elevify advantages

Develop skills

  • Pro headset pairing: Master DECT and Bluetooth setup in real-world offices.
  • VoIP codec tuning: Choose G.711, Opus, G.729 for clear calls and low bandwidth.
  • QoS and RF optimization: Prioritize voice and reduce Wi-Fi, DECT, Bluetooth noise.
  • Fast call-quality troubleshooting: Fix echo, one-way, or no audio in minutes.
  • Standardized deployments: Apply firmware, templates, and SOPs for 150-agent sites.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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