messaging training
Messaging Training equips technology professionals with skills to write clear, confident emails and instant messages. It focuses on translating technical details for non-technical leaders, communicating risks effectively, and applying practical templates and checklists to speed up workplace decisions and improve outcomes. Participants gain confidence in professional communication across various channels.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches you to craft clear and confident emails and instant messages that receive quick, precise replies. You will learn to summarise updates, highlight risks, and simplify complex information into straightforward language for stakeholders. It covers professional tone, handling conflicts, and inclusive language, with hands-on templates, checklists, and tools for efficient updates, incident reports, and urgent requests.
Elevify advantages
Develop skills
- Write clear status emails by quickly summarising known facts, unknowns, and next actions.
- Convert complex technical concepts into simple language with executive-level impact statements.
- Utilise professional templates for emails and instant messages on incidents, access requests, and courteous reminders.
- Select appropriate communication channels and tones, such as formal emails versus brief, polite instant messages.
- Employ concise, inclusive, and culturally sensitive language in all technology-related communications.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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