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IT troubleshooting training

IT troubleshooting training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain expertise in swift and dependable IT troubleshooting through this practical course. You will learn to identify causes of missing emails, resolve mailbox and gateway faults, and implement core SPF, DKIM, and DMARC protocols. Address sluggish laptops with Windows diagnostic methods, enhance speed, and use secure fixes. Fix chat services, cloud applications, and shared drive errors using systematic steps, effective dialogue, and habits that prevent repeated problems.

Elevify advantages

Develop skills

  • Diagnose email delivery: rapidly track, examine, and correct undelivered messages.
  • Tune Windows laptops: leverage native tools to eliminate slowdowns quickly.
  • Stabilize cloud apps: identify and fix disruptions in chat and video sessions promptly.
  • Repair network drives: reinstate shared file access, rights, and connections.
  • Master logical troubleshooting: use a structured, repeatable method for all IT issues.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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