Log in
Choose your language

IT Support Specialist Course

IT Support Specialist Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The IT Support Specialist Course equips you with practical skills for the job, so you can handle support requests confidently, communicate better, and record every action properly. You will learn to identify problems with Windows speed, repair email and Microsoft 365 connections, control access to shared files, and create helpful guides and knowledge collections that cut down repeated issues and increase satisfaction among users in your organisation.

Elevify advantages

Develop skills

  • Build IT knowledge bases: create straightforward guides, knowledge base pieces, and short learning materials.
  • Troubleshoot Windows laptops quickly: check for speed, storage, and network problems.
  • Resolve Microsoft 365 and email issues: repair Outlook, authentication, DNS, and connection faults.
  • Master ticket handling: use organised steps for sorting, recording, passing on, and following up.
  • Manage shared folders securely: examine permissions, access mistakes, and client difficulties.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course