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digital transition training

digital transition training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Digital Transition Training offers a clear, step-by-step guide to adopting platforms successfully in weeks. Define goals, map stakeholders, create blended learning with labs, workshops, and microlearning. Practice ticket lifecycles, set up automation, build SLA reports and dashboards, and establish support models to gain skills, lower risks, and boost service KPIs.

Elevify advantages

Develop skills

  • Master ticket lifecycles: create, triage, escalate, and close digital tickets swiftly.
  • Set up automation: create macros, routing rules, and triggers for efficient workflows.
  • Build dashboards and SLA reports: design views, monitor metrics, and share insights quickly.
  • Map stakeholders: identify user groups and customize rollout messages.
  • Drive data-based improvements: apply analytics and feedback to enhance adoption.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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