AI Automation Course
Master AI automation for customer email-to-CRM workflows. Design AI agents, integrate RPA tools, reduce manual work, cut handling time, and boost data accuracy with robust monitoring, governance, and human-in-the-loop safeguards. This course equips you to build efficient, secure systems that transform support processes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The AI Automation Course teaches mapping manual email-to-ticket workflows, spotting bottlenecks, and choosing automation priorities for best results. Design strong AI and RPA flows, set data models, and include human reviews. Select tools, ensure security, monitor performance, and track KPIs to keep your customer support pipeline accurate, compliant, and simple to maintain.
Elevify advantages
Develop skills
- Design AI-RPA workflows: map email-to-CRM flows with clear human handoffs.
- Build robust prompts: craft, validate, and monitor LLM agents for ticket automation.
- Integrate tools fast: connect LLMs, RPA, and CRMs with secure APIs and logging.
- Operationalize safely: track KPIs, manage risks, and govern AI automations.
- Analyze processes: quantify pain points and define high-ROI automation scope.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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