Night Supervisor Training
Night Supervisor Training prepares social work professionals to handle night shifts effectively using trauma-informed care, de-escalation methods, safety leadership, and thorough documentation. It ensures protection, dignity, and support for guests and staff during high-stress night situations, promoting compliance and confidence in challenging environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training provides practical tools for managing night shifts confidently. You will learn trauma-informed care, de-escalation techniques, crisis communication, and supporting guests with complex needs and vouchers. Develop skills in safety, security, staff support, and precise documentation to safeguard guests, staff, and property while upholding dignity and compliance each shift.
Elevify advantages
Develop skills
- Trauma-informed supervision: Implement quick safety and dignity practices suited for hotel settings.
- Night crisis de-escalation: Apply calm scripts, tone, and spacing to resolve conflicts.
- Complex guest management: Manage vouchers, rights, and connections to social services.
- Night safety leadership: Evaluate risks, guide staff, and call police or EMS when needed.
- Incident reporting mastery: Record events clearly for day managers and agencies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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