Quality Management in Archives and Libraries Course
This course equips you with practical quality management skills for archives and libraries. You will learn to identify errors in cataloging and user services, establish SMART targets, monitor key indicators, handle risks, and create simple processes to enhance accuracy, consistency, and user satisfaction across your operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to evaluate cataloging and user service issues, create effective quality indicators, and establish SMART targets. Master workflows for detecting errors, gathering feedback, and monitoring services, while developing action plans, managing risks, and maintaining improvements using easy tools, templates, and training methods.
Elevify advantages
Develop skills
- Design quality metrics for cataloging and service performance.
- Write SMART objectives for library quality goals.
- Implement workflows for cataloging QA and error correction.
- Improve user services with standardized scripts and feedback.
- Plan actions to manage risks and sustain quality improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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