Instructional Design for IT Course
This course equips you with the skills to design effective, targeted IT training programs, specifically for a 6-hour Microsoft Azure helpdesk curriculum that addresses real-world support challenges through structured modules, practical exercises, and assessment tools.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Instructional Design for IT Course teaches you how to create a focused, 6-hour Microsoft Azure helpdesk programme with clear goals, real-life tickets, and measurable results. You will design modules on cloud basics, identity, core resources, monitoring, and troubleshooting, using practical labs, checklists, and follow-up activities that build confidence, cut down errors, and speed up fixing common support problems.
Elevify advantages
Develop skills
- Design Azure helpdesk training: build tight, job-ready 6-hour modules.
- Map Azure services to real tickets: create focused, scenario-based labs fast.
- Craft measurable objectives: tie Azure skills to ticket and resolution metrics.
- Plan inclusive support: structure materials for mixed-speed IT learners.
- Build practical assessments: checklists, rubrics, and follow-up micro-tasks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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