Receptionist & Concierge Course
Gain expertise in front-desk communication, visitor access control, secure package handling, and incident response. This Receptionist and Concierge Training equips you with professional systems, calm demeanor, and precise recordkeeping essential for secretariat positions, ensuring smooth operations and safety in busy environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical Receptionist and Concierge Training develops key front-desk skills in communication, visitor registration, access control, safety, and professionalism. You will learn effective greeting techniques, de-escalation methods, multitasking, time management, package handling, logging procedures, chain-of-custody protocols, and responses to suspicious items to ensure security for people, property, and information daily.
Elevify advantages
Develop skills
- Master front-desk communication: greet visitors warmly, de-escalate issues, and direct them efficiently.
- Control visitor access effectively: check identifications, distribute badges, and enforce security guidelines.
- Handle packages securely with chain-of-custody: record, store, and deliver items without errors.
- Manage reception time wisely: prioritize tasks, multitask effectively, and remain calm under pressure.
- Respond to incidents properly: identify suspicious items, take safe actions, and log details accurately.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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