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Reception Agent Training

Reception Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips you with hands-on skills to handle check-ins, manage property management system tasks, and follow payment guidelines confidently. You will learn to put guests first in busy times, deal with room upgrades, overbookings, special needs, and use simple scripts for talking, explaining rules, and solving problems, making every guest's arrival, stay, and checkout smooth and professional.

Elevify advantages

Develop skills

  • Quick check-in skills: handle property systems and room assignments smoothly.
  • Front desk management: prioritize guests, multitask, and manage busy periods.
  • Safe payment handling: follow rules for cards, cash, and identity checks.
  • Guest situation response: deal with walk-ins, upgrades, late departures, and groups.
  • Issue resolution methods: calm tensions, provide fixes, and record details.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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