Medical Tele-Secretary Training
Gain essential skills in medical tele-secretary work: manage clinical calls safely, perform triage, handle appointments efficiently, protect patient information, and communicate effectively with patients and healthcare providers to maintain accurate, secure, and streamlined workflows in busy clinics.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches safe handling of medical calls, messages, and schedules. You will learn clear patient communication, telephone triage, accurate record-keeping, and efficient clinic phone and calendar use. It covers risk management, privacy regulations, and data protection to support clinicians, safeguard patients, and ensure smooth operations.
Elevify advantages
Develop skills
- Professional medical call triage: spot urgent issues and direct patients correctly.
- Secure patient interactions: create clear emails and messages following privacy standards.
- Precise documentation: record calls, notes, and follow-ups quickly and accurately.
- Intelligent scheduling: book urgent appointments, prevent overlaps, and manage calendars well.
- Risk-conscious tele-secretary methods: follow professional limits, privacy, and ethical guidelines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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