Mail Course
The Professional Mail Communication Course empowers Secretariat staff to excel in business correspondence. Participants learn to structure letters and emails clearly, employ polite yet assertive language, document meetings effectively, and apply impeccable formatting. This ensures every communication fosters strong relationships and delivers swift, reliable outcomes in professional settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with skills to compose clear and structured business letters and emails that elicit prompt and precise replies. You will master simple English usage, impactful subject lines, logical flow, and appropriate formality levels for different audiences. Additionally, you will learn to use courteous but assertive language for handling payments, complaints, and delays, prepare accurate meeting minutes and action points, and implement professional formatting, proofreading, and email protocols for effective communication.
Elevify advantages
Develop skills
- Professional email structure: create clear, refined messages quickly.
- Polite yet firm wording: manage payments, delays, and complaints effectively.
- Meeting emails and minutes: produce concise summaries and action-oriented records.
- Clear, concise style: apply straightforward English, compelling subjects, and exact dates.
- Formatting and etiquette: proofread thoroughly, protect information, and adhere to email standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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