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Administrative Reception Agent Training

Administrative Reception Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical course teaches front desk skills including customer service scripts, phone handling, visitor procedures, prioritization, safety communication, emergency support, lobby maintenance, tech tools, privacy, and KPIs for consistent high-quality service.

Elevify advantages

Develop skills

  • Professional scripts for handling VIPs, callers, and walk-ins confidently.
  • Emergency response skills for alarms, evacuations, and incident logging.
  • Reception procedures to manage visitors, deliveries, and calls securely.
  • Tech skills for booking tools, phone systems, and visitor software.
  • Lobby operations to maintain a clean, compliant reception area.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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