Administrative Reception Agent Training
Administrative Reception Agent Training equips you with essential front desk skills for secretariat and corporate settings. Master professional communication, emergency response, visitor management, phone handling, technology use, and lobby upkeep to provide reliable service daily. This practical course ensures confident performance in high-pressure environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches front desk skills including customer service scripts, phone handling, visitor procedures, prioritization, safety communication, emergency support, lobby maintenance, tech tools, privacy, and KPIs for consistent high-quality service.
Elevify advantages
Develop skills
- Professional scripts for handling VIPs, callers, and walk-ins confidently.
- Emergency response skills for alarms, evacuations, and incident logging.
- Reception procedures to manage visitors, deliveries, and calls securely.
- Tech skills for booking tools, phone systems, and visitor software.
- Lobby operations to maintain a clean, compliant reception area.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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