Administrative and Reception Employee Training
Gain expertise in front desk tasks with pro reception techniques, visitor processing, phone skills, and stress handling. Perfect for office staff aiming to provide smooth service, ensure confidentiality, and tackle all scenarios assuredly. This course builds confidence in daily operations for consistent excellence.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Admin and Reception Staff Training offers practical skills to handle visitors, calls, and deliveries confidently. Master greeting protocols, call handling and calming techniques, visitor logging, badge and parcel procedures, plus efficient record-keeping. Enhance opening routines, safeguard privacy, manage stress, and use standards for reliable top-notch front desk service.
Elevify advantages
Develop skills
- Front desk readiness: set up, arrange, and ready a pro reception space.
- Visitor and parcel handling: record, check, tag, and direct with accuracy.
- Phone manners and routing: handle lines, transfers, and scripts smoothly.
- Face-to-face talks: welcome, calm, and guard visitor data surely.
- Reception stress management: remain steady, rank tasks, boost metrics quickly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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