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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain confidence in greeting shoppers warmly, spotting their preferences quickly, and smoothly leading them from trying on clothes to completing the purchase. Master soothing words to ease tense moments, straightforward talks on returns and swaps, smart replies to sales hesitations, and winning close-out phrases. Strengthen your grasp of products, share easy upkeep tips for attire, and apply follow-up checks, input gathering, and self-review to enhance every customer exchange.

Elevify advantages

Develop skills

  • De-escalation expertise: soothe irate shoppers rapidly using tested expressions.
  • Powerful openings: build rapport and lasting first views in moments.
  • Overcoming hesitations: resolve concerns on cost, sizing, and standards to finalize transactions.
  • Tailored outfit matching: pair shapes, shades, and ensembles to individual tastes.
  • Post-purchase outreach: offer maintenance guidance, welcome revisits, and nurture allegiance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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