Sales and Service Strategies for Luxury Market Course
This course equips participants with essential strategies for excelling in the luxury market, focusing on client relationship building, immersive shop experiences, high-value sales techniques, compelling brand storytelling, and effective service recovery to enhance sales and maintain brand prestige in urban luxury settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Get the key know-how for the luxury market through this short, hands-on course that covers building client relationships, designing shop experiences, and using data to strengthen ties. You will learn to organise special events, improve how products are shown, boost average sales and customer conversions, and safeguard brand image with good service fixes, all suited for wealthy customers in busy urban spots.
Elevify advantages
Develop skills
- Building luxury client relationships: create proper data records and increase repeated sales.
- Shop experience design: plan store paths that turn special VIP luxury buyers into customers.
- Selling high-value items: apply ideas of scarcity, price mindsets, and selected packages.
- Telling the brand story: share history, uniqueness, and worth to rich customer groups.
- Fixing service problems: sort out luxury client complaints quickly while keeping reputation safe.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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