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Back Office Operations Course

Back Office Operations Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Acquire expertise in streamlined back office processes for managing office equipment orders through this hands-on course. Delve into core order management, inventory principles, and CRM data integrity, then implement easy automation techniques, reusable templates, and standard operating procedures to eliminate errors and speed up workflows. Develop capabilities in key metrics analysis, task prioritization, clear communication, and risk mitigation strategies to process more orders reliably, update customers promptly, and ensure compliant, efficient order fulfillment across operations.

Elevify advantages

Develop skills

  • Order management expertise: process complex B2B orders quickly and precisely.
  • CRM and ERP data proficiency: input, align, and verify sales orders without errors.
  • Basic automation in sales: apply checklists, macros, and workflows to save admin time.
  • KPI-focused back office: monitor cycle time, fill rates, and error levels in sales.
  • Expert customer service ops: handle delays, returns, and SLAs while retaining business.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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