from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides a straightforward, step-by-step method for greeting customers, asking appropriate questions, and assisting with fitting rooms to encourage assured purchasing choices. You will learn useful scripts for making suggestions, addressing price concerns, completing sales smoothly, and dealing with challenging scenarios, including practice sessions, performance measures, and a two-week plan to rapidly increase sales and customer returns.
Elevify advantages
Develop skills
- Structured retail sales process: greet, find out needs, suggest, complete sale, follow up.
- Clothing styling and extra sales: assemble looks, promote upgrades, and suggest related items quickly.
- Managing objections in the shop: address cost worries and maintain profit levels.
- Retail sales completion and customer loyalty: finalise the deal and encourage return visits effortlessly.
- Dealing with difficult customers: calm situations, restore service, and preserve the connection.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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