Pet Shop Sales Training
Enhance pet shop sales through ethical, assured techniques. Gain expertise in customer needs assessment, objection management, pet safety and welfare fundamentals, plus product insights to effectively advise clients, safeguard animals, and grow business in retail pet settings. Ideal for building lasting customer loyalty and revenue.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you to assist pet owners confidently with suitable products using empathy and precision. Master key questions, handle objections smoothly, apply ethical sales closes, and grasp nutrition, safety, and care essentials for dogs, cats, and small animals. Develop strong product expertise, quick fact-checking abilities, and skills to advise on vet referrals for reliable, trust-enhancing guidance.
Elevify advantages
Develop skills
- Conduct ethical sales talks: pose smart questions, listen actively, close with assurance.
- Match pet products swiftly: weigh costs, safety, and genuine animal requirements.
- Understand basic pet nutrition: interpret labels, identify issues, steer selections.
- Prioritise safety in guidance: cover allergies, disease risks, recalls, child-friendly pets.
- Hone research abilities: check pet facts online and refer to vets appropriately.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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