Process Design Course
This course equips you with the skills to design efficient, scalable processes for project delivery, from workflow creation to metrics tracking and quality assurance, using practical tools and examples.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Process Design Course teaches you how to create a clear, step-by-step workflow from contract signing to project completion, including defined roles, RACI mapping, and proper handoff procedures. You will learn to use tools like Figma, Slack, and Drive in a consistent way, track key metrics such as cycle time and on-time delivery, conduct health checks and retrospectives, and apply a practical 6-week website redesign example to develop scalable, predictable, and high-quality project delivery.
Elevify advantages
Develop skills
- Design scalable operations workflows: build simple, asynchronous-friendly processes quickly.
- Map end-to-end project stages: define owners, handoffs, and clear definitions of done.
- Set and track operations metrics: cycle time, on-time delivery, revisions, approvals.
- Standardize tools and file flow: Figma, Slack, and Drive as the single source of truth.
- Implement quality assurance and client review: checklists, approvals, and smooth project wrap-up.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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