process training
Process Training empowers managers to optimise order-to-delivery processes. Participants learn to map workflows, establish SMART goals, conduct root cause analysis using proven methods, and implement data-driven improvements. This results in higher on-time delivery rates, fewer errors, and reliable KPIs for ongoing enhancements across warehouse, systems, and service teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Process Training equips you with tools to enhance order-to-delivery efficiency. Master setting SMART goals, mapping value streams, identifying root causes, and implementing targeted improvements in warehouse operations, systems, and customer service. Gain skills in data collection, analysis, benchmarking, control planning, and piloting changes to shorten lead times, minimise errors, and improve delivery reliability.
Elevify advantages
Develop skills
- Define SMART goals for order-to-delivery processes.
- Conduct root cause analysis with DMAIC, 5 Whys, FMEA, and Pareto.
- Map processes to identify waste and risks.
- Develop data-driven KPIs and dashboards for performance tracking.
- Lead implementation through pilots and team training.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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