MCO course
The MCO Course delivers managers essential tools to elevate retail sales, optimize operations, and reduce complaints through targeted KPIs, structured action plans, uniform service protocols, and effective team management systems that ensure steady, quantifiable improvements each week in fashion retail settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This MCO Course equips you with hands-on strategies to rapidly enhance store performance. You will create 8-12 week action plans, establish precise KPIs, conduct straightforward A/B tests to drive sales growth, uphold customer service benchmarks, minimize complaints, optimize staff scheduling, and leverage dashboards, escalation guides, and mid-range fashion sales methods for consistent weekly gains.
Elevify advantages
Develop skills
- Master retail KPIs by tracking, analyzing, and responding to key fashion store metrics swiftly.
- Develop 8-12 week action plans assigning clear responsibilities, timelines, and measurable KPIs.
- Optimize sales using merchandising techniques, promotions, and proven scripts to boost store conversions.
- Achieve service excellence by reducing wait times, standardizing interactions, and swiftly handling complaints.
- Enhance team performance through footfall-based scheduling and straightforward daily coaching routines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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