Lean administration training
Gain skills in Lean Administration to improve email workflows, remove waste, and raise service quality. Use tools, templates, and KPIs to reshape processes, guide teams, and promote ongoing progress in admin work.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Lean Administration Training teaches how to improve office and email citizen services with Lean methods. Map processes, find waste, check root causes, and create standard inbox rules. Includes templates, KPIs, and tips for change to reduce waits, fix mistakes, and foster steady improvement.
Elevify advantages
Develop skills
- Lean office basics: use Lean methods to speed up admin tasks.
- Email workflow mapping: diagram shared inboxes to find delays.
- Spot waste and causes: identify 8 wastes and use 5 Whys for fixes.
- Redesign email processes: set standards, roles, and dashboards for quick replies.
- Test and expand changes: run PDCA trials and spread Lean practices with support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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