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group management training

4.7/5
group management training
4.7 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Group Management Training offers practical tools to set clear roles, foster cross-functional teamwork, and lead changes confidently. You will learn to involve stakeholders, organise hybrid communication, settle conflicts, and apply metrics such as NPS, CSAT, and SLAs for better decisions. End with a 60–90 day plan to boost teamwork, cross-selling, and customer service right away.

Elevify advantages

Develop skills

  • Change leadership: implement ADKAR, Kotter, and stakeholder strategies in actual teams.
  • Team design skills: create defined roles, RACI charts, SLAs, and shared dashboards quickly.
  • Hybrid communication: conduct effective async updates and inclusive meetings.
  • Conflict resolution: address team disputes using structured negotiation methods.
  • Cross-sell metrics: leverage NPS, CSAT, SLAs to increase revenue while retaining customers.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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