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Customer Relations Manager Course
Improve your management skills with our Customer Relations Manager Training, designed for people who want to be the best in managing relationships with customers. You go deep into the things that show how well you are doing (KPIs), how to make customers happy, and good ways to support them. You will learn how to collect and use customer feedback, create plans that fit different customers, and be good at dividing customers into groups. With real-life lessons on how to bring new customers on board and make plans to put things into action, this training will help you make customers feel good and make the business successful.
- Know how to set KPIs: Learn to find and set the important things that show if you are doing well.
- Make customer support better: Use the best ways to give good service.
- Use feedback well: Look at what customers say and use it to make your plans.
- Learn how to divide customers into groups: Use tools to make plans that fit different groups of customers.
- Plan how to do things: Give people jobs and make a timeline to get things done.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your management skills with our Customer Relations Manager Training, designed for people who want to be the best in managing relationships with customers. You go deep into the things that show how well you are doing (KPIs), how to make customers happy, and good ways to support them. You will learn how to collect and use customer feedback, create plans that fit different customers, and be good at dividing customers into groups. With real-life lessons on how to bring new customers on board and make plans to put things into action, this training will help you make customers feel good and make the business successful.
Elevify advantages
Develop skills
- Know how to set KPIs: Learn to find and set the important things that show if you are doing well.
- Make customer support better: Use the best ways to give good service.
- Use feedback well: Look at what customers say and use it to make your plans.
- Learn how to divide customers into groups: Use tools to make plans that fit different groups of customers.
- Plan how to do things: Give people jobs and make a timeline to get things done.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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