course on business project
Gain expertise in Click & Collect through this Business Project Management Course tailored for management professionals. Master omnichannel strategies, technology setups, store operations, performance metrics, and risk control to build, deploy, and improve effective retail fulfillment projects that drive results.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches how to design and launch a successful Click & Collect program from start to finish. You will learn about fulfillment methods, customer paths, key performance indicators, financial effects, IT systems, order management software, and testing. Develop strong project plans, handle risks and budgets, ready stores for action, and craft marketing and communication for a smooth launch.
Elevify advantages
Develop skills
- Omnichannel strategy: create Click & Collect paths to increase retail sales.
- Tech integration: connect OMS, POS, and online systems for smooth orders.
- Store operations: arrange layouts, staff, and steps for quick pickups.
- Project leadership: organize and lead team-based retail projects.
- Performance analytics: monitor KPIs, risks, and returns on fulfillment efforts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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