Strategic Behaviors Course
This course teaches you to transform strategies into everyday actions. You will redesign sales processes and operations for customer focus, create meaningful KPIs, overcome change resistance, and develop 90-day plans to enhance profits, customer satisfaction, and team results. Gain practical skills for real business impact in dynamic environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Discover how to convert strategies into actionable daily steps. Master redesigning sales approaches, customer-oriented operations, and cross-team processes that gather insights from all interactions. Learn to set effective KPIs, handle change challenges and risks, and build a 90-day plan for behavior shifts that drive higher profits, better satisfaction, and stronger team output.
Elevify advantages
Develop skills
- Customer-focused operations: redesign workflows to quickly increase loyalty and profits.
- Strategic KPI creation: develop simple, effective metrics for sales, operations, and support.
- Mapping behaviors to strategy: convert goals into daily actions for every team.
- Effective change management: address resistance, risks, and data issues swiftly.
- 90-day action plans: build targeted behavior change guides for leaders.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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