SME-SMI Training
SME-SMI Training equips managers to construct role-based skill matrices, craft 12-week training initiatives, nurture internal experts as trainers, and monitor KPIs. It enables small teams to boost quality, efficiency, and customer satisfaction through straightforward, repeatable processes that fit limited resources.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training teaches you to design a targeted 12-week program, create role-based skill matrices, and transform internal experts into skilled trainers. Master setting KPIs, tracking progress with easy tools, applying microlearning and checklists, and building feedback systems that reduce errors, accelerate onboarding, and drive ongoing improvements despite tight time and budgets.
Elevify advantages
Develop skills
- KPI-driven training design: establish precise, measurable targets for SME teams swiftly.
- Role-based skill mapping: develop straightforward matrices for all service roles.
- Practical SME trainer development: convert subject experts into capable internal coaches.
- Lean training implementation: roll out 12-week programs with little operational disruption.
- Continuous improvement tracking: apply basic audits and feedback to enhance skills.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course