Process Communication Model (PCM) Course
Gain expertise in the Process Communication Model (PCM) to enhance hiring choices and speed up conflict solutions. Discover how to identify personality types, recognise stress indicators, and customise your communication style to foster robust teams and superior HR outcomes. This course equips you with essential tools for better interpersonal dynamics in professional settings, promoting harmony and productivity across diverse groups.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Process Communication Model (PCM) Training provides hands-on methods to grasp six personality types, their key psychological needs, and stress behaviours, enabling swift behaviour analysis and tailored communication responses. You will master PCM profile assessments, improved interview techniques, role matching evaluations, and conflict management using practical guides, moral evaluation methods, and actionable plans for instant use.
Elevify advantages
Develop skills
- Identify PCM personality types: rapidly detect needs, communication channels, and distress signals.
- Conduct PCM-guided interviews: uncover suitability, stress tendencies, and position compatibility swiftly.
- Analyse and settle disputes: apply PCM techniques to calm tensions and restore teamwork.
- Create PCM-based recruitment resources: develop scoring tools, manuals, and monitoring lists.
- Direct critical discussions: modify real-time interactions to match each worker's PCM type.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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