Handling Workplace Conflicts Course
Acquire vital HR skills for resolving workplace conflicts. Master dispute analysis, neutral discussions, efficient mediations, risk management, and action plans that rebuild trust, strengthen teams, and enhance overall performance in professional settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to identify conflict origins, evaluate team dynamics, and manage legal and reputational risks. You will gain expertise in gathering case details, holding empathetic one-on-one sessions, facilitating structured group mediations, and developing actionable plans with follow-up measures and communication tactics to rebuild teamwork and safeguard business results.
Elevify advantages
Develop skills
- Identify conflict roots and HR risks swiftly.
- Conduct impartial individual discussions with care and precision.
- Facilitate effective mediations by establishing rules and gaining quick consensus.
- Develop detailed action plans featuring timelines, tracking, and responsibility.
- Utilize nonviolent communication and interest-focused bargaining for equitable resolutions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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