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Performance Improvement Plan Course

Performance Improvement Plan Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Performance Improvement Plan Course teaches you how to identify root causes, set clear measurable targets, and turn KPIs such as CSAT, AHT, and error rates into practical 60-day SMART goals. You will learn to create fair and compliant PIP documents, avoid unfair treatment, respect people's dignity, and use ethical protections. It includes ready-to-use templates, dashboards, scripts, and coaching resources to monitor progress, assist workers, and make solid, documented choices.

Elevify advantages

Develop skills

  • Identify performance problems: use root cause analysis with actual HR information.
  • Create strong PIPs: write straightforward goals, schedules, and help measures quickly.
  • Safeguard your business: follow ethical, fair-minded, and legally sound PIP methods.
  • Guide managers: prepare scripts for PIP talks, manage resistance, and gain agreement.
  • Monitor PIP outcomes: apply KPIs, templates, and dashboards to show progress.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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