Behavioral Profiling Course
This course equips customer support leaders with tools to profile behaviors, enhance hiring, and drive performance through data-driven, unbiased methods.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Behavioral Profiling Course teaches you how to set clear behavioral skills for customer support leaders, create proper hiring steps, and use proven tests. You will learn to read data, find strengths and weaknesses, make targeted 6-month growth plans, cut down bias, and use fair, legal ways that boost picking, advancing, and lasting performance in your organization.
Elevify advantages
Develop skills
- Build competency models: connect behaviors to values and support KPIs quickly.
- Design fair assessments: use interviews, tests, and simulations that predict fit.
- Create structured hiring flows: from CV screening to offer with clear decision rules.
- Turn assessment data into action: spot gaps and plan 6-month development paths.
- Reduce bias in selection: apply ethical, data-driven, compliant HR practices.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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