Training and Quality Monitoring Course
This course equips participants with practical skills to design, implement, and monitor training programs for measurable quality improvements, focusing on metrics, data analysis, QA tools, and feedback mechanisms.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Training and Quality Monitoring Course teaches you how to make training lead to real, measurable results. You will learn to set clear quality targets, create useful QA forms, pick key call standards, and develop strong measures for activities, behaviours, and results. You will plan timelines, select tools, examine data, and set up feedback and coaching processes that bring ongoing improvement and steady, dependable outcomes.
Elevify advantages
Develop skills
- Design training quality metrics: build clear, HR-ready KPIs fast.
- Analyze training data: spot trends, outliers, and root causes in weeks.
- Create lean QA scorecards: concise call forms aligned to training goals.
- Set feedback and coaching loops: turn QA insights into quick performance wins.
- Plan monitoring workflows: tools, timelines, and reports HR can deploy fast.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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