Coaching Employees Through Difficult Situations Course
This course equips HR professionals with essential skills to guide employees through challenging situations, including conflict management, performance coaching, and documentation practices for lasting behavioral improvements.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Guiding Workers Through Tough Times Course provides practical tools to manage conflicts, pushback, and drops in work performance with assurance. Learn tested coaching and feedback approaches, arrange one-on-one and group discussions, create upright action strategies, record matters justly, and apply prepared templates, guides, and lists to bring about measurable, enduring changes in behaviour in only a few targeted meetings.
Elevify advantages
Develop skills
- Empathy-driven coaching: use GROW, SBI, and DESC in quick, pointed HR discussions.
- Mastery of hard conversations: arrange 1:1 meetings, establish aims, and maintain strict boundaries.
- Conflict resolution: conduct secure group sessions that calm tensions and restore confidence.
- Action strategy creation: develop 4–6 week SMART strategies, monitor advancement, and maintain improvements.
- HR-prepared records: employ templates, guides, and registers for just, straightforward documentation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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