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Basic Conflict Resolution Skills Course

Basic Conflict Resolution Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on strategies to manage common conflicts effectively. Master techniques like targeted questioning, impartial wording, attentive listening, interpreting body language, and delivering constructive feedback without blame. You will learn to plan productive sessions, establish team guidelines, record problems accurately, monitor progress on deals, control personal responses, and lead organised discussions resulting in equitable, enduring resolutions.

Elevify advantages

Develop skills

  • Spot conflict roots, trends, and build-ups swiftly in professional settings.
  • Conduct efficient one-on-one and group mediation sessions for quick fixes.
  • Apply calming talk with neutral terms, full attention, and personal statements.
  • Structure key HR sessions with plans, rules, and checks to avoid disputes.
  • Record events, pacts, and promises clearly and professionally.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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