Assertiveness Training
This course equips HR professionals with assertive communication tools for confident, respectful interactions. Master scripts to define boundaries, reject unfair demands, manage disruptions, and resolve conflicts effectively, all while maintaining strong relationships and promoting positive workplace culture. Practice scenarios, get feedback, and build a personalized plan for lasting improvement.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to communicate assertively in tough work situations with clear speech and composure. Master scripts for refusing unreasonable demands, handling follow-ups, and addressing disruptions politely. Develop essential abilities through practice in real-life scenarios, receive guidance, and craft your own plan to establish limits, ease stress, and speak confidently daily.
Elevify advantages
Develop skills
- Assertive communication in HR: use I-statements, control tone, and apply body language effectively.
- Setting boundaries in HR: refuse requests, redirect duties, and suggest balanced solutions.
- Navigating HR conflicts: manage resistance, handle interruptions, and conduct difficult discussions calmly.
- Crafting HR emails and scripts: clearly state agreements, timelines, and resource limits.
- Developing a personal assertiveness strategy: set SMART goals, incorporate feedback, and rehearse roles.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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