Debt Collector Training Course
This course equips debt collectors with essential skills for effective, ethical, and compliant collection practices, including communication techniques, payment planning, risk assessment, legal adherence, and quality assurance to maximize recovery while protecting all parties.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Debt Collector Training Course provides practical tools to handle overdue accounts with assurance. You will learn proper ways to communicate, calm tense situations, and deal with objections, create lasting payment arrangements, and group accounts by risk to focus your efforts. Gain expertise in reaching out, following the law, quality checks, and self-care practices to collect more debts while safeguarding customers and your workplace.
Elevify advantages
Develop skills
- Professional debt collection calls: manage objections, calm situations, and wrap up quickly.
- Payment plan design: create proper, affordable, and practical repayment choices.
- Portfolio risk analysis: group accounts, assess risks, and focus outreach efforts.
- Compliance mastery: follow FDCPA guidelines, contact restrictions, and record-keeping rules.
- Collections QA and ethics: review calls, shield borrowers, and avoid exhaustion.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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