CRM Course
Improve your business skills with our CRM Training, made for people who want to be good at managing customer relationships. You will learn how to check data, find out what's happening, and use tools to understand customers well. You will also learn how to write good reports and make better plans for selling, including how to do special marketing and bring back customers who have gone away. You will understand the important parts of CRM systems and how they can help, and you will learn how to use CRM strategies that work and have clear goals. Join now to turn information into useful business knowledge.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your business skills with our CRM Training, made for people who want to be good at managing customer relationships. You will learn how to check data, find out what's happening, and use tools to understand customers well. You will also learn how to write good reports and make better plans for selling, including how to do special marketing and bring back customers who have gone away. You will understand the important parts of CRM systems and how they can help, and you will learn how to use CRM strategies that work and have clear goals. Join now to turn information into useful business knowledge.
Elevify advantages
Develop skills
- Get good at data analysis: Find patterns and trends in customer information.
- Make effective reports: Explain what you find in a way that everyone can understand.
- Develop sales strategies: Create special plans for marketing and talking to customers.
- Sort customers into groups: Find the important customers and those who are not buying anything anymore.
- Use CRM systems well: Plan, follow, and see if you are succeeding.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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