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Problem Solving and Decision Making Course

Problem Solving and Decision Making Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches practical ways to identify problems, find their real causes, and pick the best fixes even when time is short. You will learn to connect customer complaints to business measures, check team capacity, adjust job roles, and share work evenly. Create solid action plans, set key performance indicators, handle risks, and talk clearly with bosses and customers to ensure things get done on time and right.

Elevify advantages

Develop skills

  • Diagnostic thinking: Change unclear complaints into specific, measurable business issues.
  • Root cause analysis: Use 5 Whys and Ishikawa methods to solve delivery delays quickly.
  • Capacity management: Adjust roles, workloads, and skills in teams of 10 to 12 people.
  • Decision frameworks: Weigh choices based on impact, cost, risk, and time to benefit.
  • Implementation planning: Develop 4 to 8 week plans with actions, KPIs, and risks that last.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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