Professional Management Course
This course equips managers with essential tools for optimizing service operations, clarifying team roles, and driving performance through effective leadership and data-driven decisions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Professional Management Course provides practical tools to assess service operations, define roles using RACI models, and establish effective daily and weekly routines. You will learn to lead with psychological safety, deliver clear feedback, resolve conflicts, and enhance performance. Create simple dashboards, set SMART metrics, and implement a focused 30-day plan for sustainable, measurable improvements.
Elevify advantages
Develop skills
- Build lean daily workflows: meetings, handoffs, and async updates that work.
- Define clear roles and RACI: cut confusion, overlap, and slow decisions fast.
- Design simple KPI dashboards: SMART targets, service metrics, and reports.
- Diagnose service operations: find bottlenecks, risks, and quick-win fixes.
- Lead tough conversations: feedback, conflict resolution, and team motivation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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