Account Manager Course
The Account Manager Course provides practical tools to check account health, identify key people involved, and handle risks with assurance. You will learn to create 90-day action plans, conduct successful client meetings, and work together with product, support, sales, and implementation teams. Develop strategies for recovery, build cases showing return on investment for analytics add-ons in logistics, and promote retention, usage, and growth in important accounts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Account Manager Course provides practical tools to check account health, identify key people involved, and handle risks with assurance. You will learn to create 90-day action plans, conduct successful client meetings, and work together with product, support, sales, and implementation teams. Develop strategies for recovery, build cases showing return on investment for analytics add-ons in logistics, and promote retention, usage, and growth in important accounts.
Elevify advantages
Develop skills
- Customer recovery playbooks: quickly turn accounts at risk into loyal supporters.
- Account risk analysis: identify signs of losing customers early and respond with plans based on data.
- Cross-functional alignment: coordinate Product, Sales, and Support for seamless service delivery.
- 90-day account plans: create targeted actions for keeping customers, selling more, and expanding.
- Logistics ROI storytelling: connect analytics features to obvious savings in costs and service level improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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