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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips you with hands-on skills for handling client consultations, matching services to needs, and discussing prices confidently. Master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with strategies for booking, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences every time.

Elevify advantages

Develop skills

  • Expert client consultations: quickly align hair goals with suitable services.
  • Confident salon communication: use ready scripts for calls, texts, and face-to-face interactions.
  • Master smooth scheduling: optimise bookings, waitlists, and stylist schedules effectively.
  • Professional front desk etiquette: greet, rebook, and keep clients coming back.
  • Handle conflicts calmly: resolve complaints, no-shows, and refunds effortlessly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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