IVR and Telephone Voice-Over Course
This course equips you with essential skills for creating professional IVR systems and telephone voice-overs, focusing on clear scripting, effective vocal techniques, high-quality recording, precise audio editing, and thorough quality assurance to ensure compliant and user-friendly banking phone interactions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This IVR and Telephone Voice-over Course teaches you how to make clear banking menus, write short prompts, and adjust language for different callers. You will learn about IVR structure, how callers move through it, rules for privacy and access, plus how to use tone, speed, and stress for trust and clearness. You will set up a good way to record, edit, test, and deliver so your phone systems sound good, follow rules, and are easy to use.
Elevify advantages
Develop skills
- IVR script writing: make clear, short banking menus that callers follow quickly.
- Vocal delivery for IVR: manage tone, speed, and stress for trusted bank prompts.
- Studio-ready recording: record clean, steady IVR audio from any professional setup.
- Audio editing for telephony: reduce sibilance, compress, and normalize prompts for clearness.
- IVR QA and handoff: test flows, record files, and give client-ready packages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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